Frequently asked questions
Short answers to common EasyMoPay merchant questions.
What does EasyMoPay do?
It centralizes supported mobile money gateway configuration, stores, transactions, subscription usage, and account operations for merchants.
Which WooCommerce versions are compatible?
The application advertises plugin version 2.4.1, but the plugin source and compatibility manifest are not in this repository. Confirm supported WordPress, PHP, and WooCommerce versions with EasyMoPay support before installation.
Which payment gateways are available?
The current gateway screen implements Wave, Orange Money, and Safaricom M-Pesa for Kenya. Other providers should not be assumed available.
What transaction statuses exist?
PENDING, SUCCESS, and FAILED are the only transaction statuses in the current data model.
Is there a sandbox switch?
No global switch is exposed. Testing versus production is determined by the provider credentials you save. Use only credentials issued for the intended environment.
How do subscriptions affect usage?
Plans define store and successful-transaction limits. Billing shows current usage, plan status, trial timing, and available upgrades. The implemented plans are Starter, Growth, and Business.
How are gateway credentials protected?
Credentials are encrypted before storage and displayed in masked form. You remain responsible for provider-side access control, secure sharing, and prompt credential rotation.
Can I use the public API or merchant webhooks today?
They are not yet exposed as supported, self-service merchant features in the dashboard. Wait for the published developer contract and webhook security specification.